RETURNS & REFUNDS

SHIPPING POLICY

Orders placed before 1:00 PM usually ship out the same day from Beirut, Lebanon.📦

Delivery Fees : ➕
Domestic Orders (Lebanon): $3,5.

International Orders: Shipping fees depend on your location and order size.

Delivery Times: ⏳

Domestic Orders: Regular delivery takes 2-4 days.

International Orders: Shipping typically takes 10-20 days.

Please Note ⚠️ that in some areas especially in remote locations or during bad weather, expect slight delays during peak seasons like Sales / Holidays..

Delivery Policy: 🚨

If you’re unavailable, our delivery partners will attempt delivery up to three times on consecutive business days. After five days, the package will be returned to our warehouse.

EXCHANGE POLICY

We currently offer exchanges on item(s) for a different size. We are unable to provide exchanges for a different color or style.

We will arrange for the delivery company to pick up the item(s) you wish to return and provide you with the new requested item(s).

A delivery charge will be applied for the new shipment.

DAMAGE OR DEFECTIVE ITEMS

At SLAY, we take pride in delivering high-quality items ✨

If your item(s) arrive damaged, defective, or incorrect, we’ll send a replacement and cover return shipping ✅

For all other returns, customers are responsible for shipping costs😇

ORDER ISSUE

Experiencing any issues with your order, such as damaged or defective items, or missing items, please contact us via WhatsApp +961 81 745 642 or DM on Instagram (@slayingintrend).

CUSTOMER SUPPORT

We’re here to help! If you have any questions about your order, returns, or exchanges, feel free to contact us:

📧 Email: info@slayofficial.co

📞 WhatsApp: +961 81 745 642

🕒 Business Hours: Monday - Sunday | 9 AM - 10 PM

We aim to respond as quickly as possible!💋